Google awards its Top Quality Store badge to online stores that deliver a strong shopping experience, judged on shipping, returns, pricing, payment options and the quality of the website. Here is how Google rates us, what each rating means when you order poly bags and packaging from us, and the numbers behind it.
How Google rates our store
These are the ratings Google shows shoppers on our store panel (November 2026):
| Category | Google's rating | What it means for you |
|---|---|---|
| Website quality | Exceptional | Product pages list size, gauge, material and case count, and work on a phone |
| Payment options | Exceptional | Credit card, PayPal, Apple Pay, Google Pay and Shop Pay |
| Competitive pricing | Great | Our prices compare well with other stores selling the same items |
| Returns | Great | Unused stock items can be returned within 30 days of delivery |
| Shipping | Good | Free ground shipping on orders over $2,000 |
Google bases the badge on its own checks of our site and on shoppers' experiences, and it reviews stores on an ongoing basis. A store keeps the badge only as long as it keeps earning it.
Orders ship the next business day, or sooner
Since our online store opened in February 2026:
- 88% of orders shipped the same or the next business day
- Half of all orders were delivered within 2 business days of being placed
- 96% were delivered within 5 business days
Stock items ship by UPS Ground from seven U.S. warehouses: Atlanta, Chicago, Dallas, Denver, Los Angeles, Philadelphia and Seattle. Your order ships from the warehouse closest to you, which is why most deliveries take two or three days. Google's panel shows a 4 to 6 day delivery window for free-shipping orders; in practice most arrive sooner. See our shipping policy for rates and cutoff times.
Prices we keep checking
We compare our prices with other distributors that sell the same bags, and adjust them so we stay competitive. Our case prices are posted on every product page. If you buy by the pallet or order the same items every month, ask us for a quote. Volume pricing is often lower than the posted case price.
Returns that are easy to understand
Unused stock items in their original packaging can be returned within 30 days of delivery. Ask us for a return authorization first. If something arrives damaged or wrong, tell us within five business days and we'll make it right. Custom-made bags can't be returned, because they're made to your order. The full terms are in our returns and refund policy.
30 years in poly packaging
We've supplied poly bags and packaging to businesses since 1996. Today we stock more than 3,000 items, including poly bags, reclosable bags, liners, covers and film, mailers and shipping supplies, food packaging and cleanroom packaging. When a stock size doesn't fit, we quote custom bags made to your size, thickness and print.
Real people answer
When you call or email, you reach the people who run the business. We'll help you pick a size and thickness, check whether a stock bag fits your product, and quote custom runs. Not sure what size you need? Start with our poly bag measuring guide.
Questions about an order, or looking for a better price on something you buy now? Request a quote or contact us.